Manage your profile details
- iK Dashboard
See the personal, business, banking and store details linked to your iKhokha profile.
Open the profile menu in the top-right corner of the iK Dashboard to review the personal, business, banking and store details linked to your iKhokha profile. Use it to check what is recorded on your profile. Some changes must be requested through a separate process.
Open your profile
Sign in to the iK Dashboard.
Open the profile menu in the top-right corner.
Review the section that contains the information you need.
Personal details
This section contains information about the person linked to the iKhokha profile. Review the spelling and contact information shown. If a personal detail is wrong, contact iKhokha Support on 087 222 7000 or support@ikhokha.com and tell them which detail needs correcting.
Business details
Business details are read-only in the iK Dashboard. You may see the business or trading name, legal structure, business category, trading address and other business information. Business details can't be changed from this view.
Choose the option below that matches the change you need:
Change your business or trading name for a name change.
Change your business structure or legal entity when the entity or legal structure changes.
Change your trading address when the place of business changes.
Banking details
Expand Banking details to review the payout account and any status shown for it. If you take or share a screenshot, hide account numbers and personal information. If the payout bank account must change, see How to update your banking details.
Online store name and terms
Your iKhokha profile may also show the Online store name used by relevant online-selling tools and the Terms and conditions linked to your services. These sections help you check what is connected to your profile. For changes to an online product, follow the setup or management steps for that product.
Request a change to your profile details
Choose the process that matches the detail. Name, legal-entity, address and banking changes go through extra checks by iKhokha. Only send identity documents using the method iKhokha gives you, never share your banking login details, and keep your request reference until iKhokha confirms the change.
If you want to deactivate your profile, see Deactivate your profile.
