Set up your card machine
- iK Flyer
- iK Flyer Lite
Connect, sign in and link your iK Flyer or iK Flyer Lite to the correct iKhokha profile.
Set up your iK Flyer or iK Flyer Lite by connecting it to the internet, signing in to your iKhokha profile and linking the machine to the correct business. Once linking is complete, the machine is ready to take payments. Linking confirms the machine belongs to you, so your payouts go to the right bank account.
Get your card machine ready
Make sure the machine has enough power and an internet connection. You can connect it using Wi-Fi or a SIM. A SIM is optional when you buy the machine, and both the iK Flyer and iK Flyer Lite support dual SIMs.
Have the email address and password for the iKhokha profile you want to use. If you are creating your iKhokha profile, keep your phone nearby because some of the setup continues away from the card machine.
Find the power button on your machine
The power-button position depends on the model:
iK Flyer: on the left side of the machine.
iK Flyer Lite: on the right side, near the top edge.
If you already have an iKhokha profile
Enter the email address and password for your iKhokha profile.
Select Log in.
If you can't remember your password, select Forgot my password. If you still can't sign in, see Log in and reset your password for help getting back into your iKhokha profile.
If you don't have an iKhokha profile yet
Select Sign up.
Enter the requested contact details and create a password.
Select Create profile.
The card machine will give you a choice of continuing with a QR code or an email link. Scan the QR code with your phone, or open the link sent to your email address, and continue getting your business ready to accept payments and complete the remaining verification steps on your phone or browser.
You only need to complete the details shown on the card machine. To finish getting your business ready to accept payments, see Get started with iKhokha.
When your business is approved to accept payments, return to the card machine and select Log in with your iKhokha profile.
Wait for the machine to link
After you log in, linking starts automatically. Leave the machine connected while it finishes. Payment actions remain unavailable until the link succeeds.
Check the trading name shown on the machine. It should be the business you intend to use. Payments taken on the machine are paid to the bank account linked to that iKhokha profile, so check this before you continue.
If automatic linking does not finish
Open Settings on the card machine.
Select Device.
Select Link this device.
Check the iKhokha profile and machine details, including the serial number shown under This card machine.
Select Link this device.
Wait for linking to complete, then check that the expected trading name appears.
Check that the status shows Linked.
The serial number under This card machine identifies the device. Keep it handy if you need to troubleshoot the machine later.
You can't unlink the machine yourself. Only link it to a different iKhokha profile after you've checked where the payments should go.
If the link fails
If the status is unknown, try the linking action again. If the machine is not assigned, linking fails or Link this device can't be selected, work through Card machine troubleshooting. If it still won't link after those checks, contact iKhokha Support on 087 222 7000 or support@ikhokha.com with the serial number and the message shown on screen.
When setup is complete
Once the machine is online, your business is approved to accept payments and the trading name is correct, you're ready to take payments. When you're ready, see Take a card payment for the payment steps. If you are not ready to trade yet, you can leave the machine connected and return to it later.
