Perform a cash-up

Use Cash up on your iK Flyer or iK Flyer Lite to review the current shift or close it and create a cash-up report. Choose Preview when you still need to trade. Choose End shift only when you are ready to close the shift.

Preview the shift without closing it

1. Log in to the card machine.

2. Open Cash up.

3. Select Preview to view the current shift without ending it.

You can continue trading after a preview and run the cash-up again later. The same screen also includes End shift, so only choose that option when you are ready to close the shift.

End the shift and create a report

1. Open Cash up.

2. Select End shift.

3. When asked to confirm, select End shift again.

4. Choose whether you want a summary or detailed report.

5. Select Done when you have finished viewing the report.

Understand your cash-up report

Both iK Flyer and iK Flyer Lite let you view the cash-up report on the machine. The iK Flyer also has a built-in printer, so you can print the report when that option is shown. The iK Flyer Lite does not have a built-in printer and provides the report digitally.

Make cash-ups part of your daily routine. If you have never ended the day before, the cash-up report covers the last 24 hours of transactions. After you have ended a day, it covers the last 72 hours.

An emailed Full Report lists each transaction, its receipt number and the total value of transactions since you last ended the day.

If the report is empty or transactions are missing

The cash-up report only returns transactions from its 24-hour or 72-hour window. A zero total can also mean that you have had no new transactions since you last ended the day, or no completed transaction for more than 24 hours.

Transaction History and Cash up don't always show the same activity. Your main profile shows transactions across the devices linked to your iKhokha profile, while a staff profile shows transactions made with that profile. Cash and Pay Link transactions also appear in Transaction History.

If Report History is empty after the iKhokha app cache was cleared, saved reports may have been removed. Cash ups then work as if you have not ended the day before.

If the cash-up totals don't match your records

Check that you selected the correct shift and report option, then compare the report with your transaction records. If the figures or cash-up status still don't look right, contact iKhokha Support on 087 222 7000 or support@ikhokha.com with the date and details of the shift.

If you need to record a cash sale first, see Record a cash payment. To review sales in the iK Dashboard, see View your sales in Sales History.