Track and manage your invoices
- iKhokha App
- iK Dashboard
Use Invoice History to find invoices, check payment status and open an invoice when you need more detail.
Use Invoice History in the iK Dashboard to find invoices, check whether they have been paid and manage the actions available for each invoice.
Open Invoice History
Sign in to the iK Dashboard.
Open Online, then Invoices.
Select Invoice History.
Check the invoice status
A Paid invoice has a successful payment recorded through the invoice payment button. An Unpaid invoice still needs payment or does not have a successful payment recorded. Use the status shown in the iK Dashboard rather than a customer screenshot or promise of payment.
Open or download an invoice
Select the invoice to review its details. Use the download option if you need a copy for your records, customer communication or tax information.
Manage an invoice
Open the actions for the invoice to see what you can do with it. Depending on its status, the available actions can include edit, resend, delete, mark as paid or send a reminder.
If the customer paid another way
A payment made outside the invoice payment button may not update the invoice status automatically. Check the payment separately before treating the invoice as paid and keep the payment reference with the invoice record.
If a payment is unclear or failed, see Why an online payment failed. If the payment is eligible for an online refund, see Refund an online payment.
Check invoices in the iKhokha app
You can also use the iKhokha app to find an invoice and check its status. Use the iK Dashboard when you need the full Invoice History view or the actions available for an invoice.
