Manage iK POS passwords and access
Find or change the register password, Admin password and employee PIN, or reset your Poster management-console password.
iK POS uses different passwords and PINs for different tasks. Use the section below for the access detail you need to change, recover or find.
Know which access detail you need
Register password: used to sign in to Poster on the iK POS device. If you need to find the register username and password for sign-in, see Open and sign in to iK POS.
Admin password: used when Poster displays an Enter admin password prompt for a protected action.
Employee PIN: the four-digit PIN an employee uses when the POS displays the PIN pad.
Management-console password: used to sign in to the browser-based Poster management console.
Change the register password
Sign in to the Poster management console.
Go to Access > Tablets.
Select the arrow for the register you want to update.
Enter the new password.
Select Save.
Use the updated register password the next time you sign in to Poster on the iK POS device.
Find or change the Admin password
In the Poster management console, go to Settings > Security.
Find Admin password.
If Poster is asking for the Admin password, enter the password shown here and select Confirm.
To change the Admin password, enter the new password in the Admin password field and select Save.
Find an employee PIN
In the Poster management console, go to Access > Employees.
Find the employee in the list.
Use the four-digit PIN shown for that employee when the POS displays the PIN pad.
Reset a forgotten management-console password
Open your business's Poster management-console login page in a browser.
Select Forgot password.
Enter the email address linked to the account.
Select Send code.
Open the password-reset email and copy the confirmation code. The reset email states that the code is valid for 10 minutes.
Enter the confirmation code.
Select Confirm email.
Enter the new password and repeat it.
Select Save.
Sign in using the new password.
Keep register passwords, Admin passwords, employee PINs and reset codes private. Do not include them in screenshots or Support messages.