Sell prepaid on Shaker Solo
Check whether prepaid is available on your Shaker Solo and sell prepaid products from the device.
The information below is for you if you still use a discontinued iKhokha card machine. Network service and replacement parts for these machines may be limited. If you decide to upgrade, see Which iKhokha device is best for your business to compare the available options.
Prepaid on Shaker Solo uses the older card-machine experience. Only use it if your device still shows the prepaid controls and menu. Products and provider support may differ between the iKhokha app, iK Flyer and Shaker Solo.
Check whether prepaid is available
If your device has an Include Prepaid setting, open it and enable prepaid. If the setting or prepaid menu is missing, prepaid is not available from that menu on your device.
Sell a prepaid product
Open the prepaid option on Shaker Solo.
Choose the product or voucher type shown on the device.
Enter the customer details and amount when prompted.
Review the sale and confirm it.
Give the customer the voucher or receipt shown after a successful sale.
Only sell a product or provider that is shown on the device. The older Shaker Solo menu may not match the prepaid products available on that device.
If the sale fails
Check the result before trying again and keep the customer’s details private. If no voucher or confirmation is produced, confirm the first sale result before selling the same prepaid product again. Keep the transaction details and confirm the transaction status first.
To learn how to sell prepaid products, see Sell prepaid products. If a prepaid sale fails, see When a prepaid sale fails.
